Privacy Policy

We process personal data in accordance with the General Data Protection Regulation (GDPR).

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1. Responsible person

GentlePet – Owner: Narek Sarkissian
Krahestraße 6, 40233 Düsseldorf
Email: gentlepetde@gmail.com

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2. Data Collection

We collect personal data when you:

• Visiting our website (e.g., cookies, IP address, log files)

• place an order

• create a customer account

• Subscribe to the newsletter

• Contact us via email

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3. Use of the data

We use your data for:

• Order and payment processing

• Shipping and delivery

• Customer service and communication

• Marketing , provided voluntary consent has been obtained.

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4. Data transfer

Data will only be shared with:

• Payment providers (e.g. PayPal, credit card, Klarna – if activated)

• Shipping service provider

• Shopify , our shop platform (hosting, technology, payment processing)

Your data will not be shared with third parties for advertising purposes .

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5. Cookies

Our website uses cookies to:

• to enable use

• to provide functions

• to improve the shopping experience

You can disable cookies in your browser at any time.

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6. User Rights

You have the right to:

• Information about stored data

• Correction

• Deletion (“right to be forgotten”)

• Restriction of processing

• Objection to processing

• Data portability

To exercise your rights:
Email gentlepetde@gmail.com

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7. Contact

For questions regarding data protection, please contact:
gentlepetde@gmail.com